SmartTRAK Account Basics

Using Direct Access, Clearing Your Cache, Updating Your Password, and more.

• What is the Customer Success Team?
• What is Two-Factor Authentication?
• What's the best way to get started with SmartTRAK?
• How do I add SmartTRAK to my smartphone's home screen?
• How do I 'whitelist' SmartTRAK's emails?
• I have forgotten my SmartTRAK password, what do I do?
• Why it is important to clear your Cache and Cookies from your Browser?
• What is the best internet browser to use with SmartTRAK?
• Can you give me an overview of all the SmartTRAK features and functionality?
• What is SmartTRAK SmartSearch and how do I use it?
• How do I configure and manage teams?
• What is the "Notes" feature used for in SmartTRAK?
• How do I set up a Watchlist in SmartTRAK?
• How does SmartTRAK manage data security?
• What are SmartTRAK's data sources?
• How do I cite or quote SmartTRAK as a source?
• What changes are being made to SmartTRAK Menu Options?