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What is SmartTRAK Customer Success?

SmartTRAK Customer Success ensures that our users are realizing the maximum benefit of the platform.

SmartTRAK Customer Success ensures that our users are realizing the maximum benefits of the platform. They are a central point of contact for users complementing the existing SmartTRAK Sales and Analyst teams.  

Customer Success is available to provide complimentary training (refresher or new user) in person or via video. They are also ready to facilitate and assist with client engagements with SmartTRAK Sales Representatives and Analysts.

To contact Customer Success, reach out to:

  • Ray Luzi – VP of Customer Success – 25+ years of Customer Service handling many Fortune 500 companies
    Email: Ray.Luzi@SmartTRAK.com
    Phone: 860-508-0586
  • Or email: customer_success@smarttrak.com.

We look forward to meeting and working with you.